B2B buyers have strict requirements.
Your 3PL needs to meet them.
Bulk order fulfilment, pallet-ready dispatch, compliance labelling, and strict delivery windows — plus DTC from the same stock pool when you need it.
- Response within 24 hours
- No lock-in contracts
- Specialists in 800+ orders/month
Tell us about your channels.
What B2B eCommerce businesses need that most 3PLs don't deliver.
B2B fulfilment has requirements that don't exist in standard DTC. Most 3PLs treat it as an add-on.
Skip ahead — let's talk →-
"Our retail partners have strict delivery windows. A missed window costs us the relationship."
B2B buyers don't tolerate late delivery the way consumers might. Missed delivery windows break retailer relationships and contractual obligations.
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"Every retailer has different packing and labelling requirements."
Pallet configuration, GS1 barcodes, retailer-specific compliance — these requirements change by buyer. If your 3PL treats every bulk order the same, errors and chargebacks follow.
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"We run B2B and DTC from the same range but our 3PL can only handle one properly."
Managing two separate fulfilment operations for the same inventory is expensive and error-prone. You need both channels from one stock pool, one team.
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"We've had stock discrepancies that caused retailer chargebacks."
A short shipment to a retail buyer doesn't just cost the missing units — it triggers chargeback processes, damages the relationship, and creates hours of reconciliation work.
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"We're winning wholesale deals but our back end can't support them."
The opportunity is there. The operational infrastructure to say yes confidently isn't. That's the gap we close.
B2B and DTC. Both. From one operation.
Every requirement that makes B2B different — and the DTC capability alongside it.
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Pallet-ready dispatch.
Correctly configured for retailer and 3PL receiving requirements. Not standardised — built to each buyer's spec.
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Compliance labelling per retailer.
GS1 barcodes, carton labels, country-of-origin, retailer-specific requirements — documented per buyer, applied consistently.
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Strict delivery windows honoured.
Your B2B dispatch timelines are locked into our operational plan — not treated as a preference. If something threatens the window, you hear about it in advance.
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DTC same-day from the same stock.
Wholesale allocations reserved before picking begins. DTC draws from available stock only. The two channels never compete for the same units.
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99.9% accuracy — no more chargebacks.
A short shipment to a retail buyer has cascading consequences. We operate at 99.9% accuracy because your retailer relationships depend on it.
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150+ platform integrations.
B2B platforms, Shopify, WooCommerce, Cin7 — all synced to the same inventory pool. One stock count across all your channels.
Everything your B2B and DTC channels need.
- Bulk order pick & pack — large B2B orders picked and packed accurately to spec
- Pallet-ready dispatch — configured to retailer receiving requirements
- Compliance labelling — GS1 barcodes, carton labels, retailer-specific requirements
- Strict delivery window management — B2B dispatch timelines locked into ops plan
- Retailer-specific packing rules — documented per retailer, applied consistently
- Inventory reservation for wholesale — allocations protected before picking begins
- Same-day DTC dispatch — 99.9% accuracy, 3pm cut-off AEST from the same warehouse
- Real-time inventory across both channels — accurate stock position at all times
- 150+ platform integrations — B2B and DTC platforms synced to one inventory pool
- Kitting and assembly — promotional packs and retailer display configurations pre-dispatch
- Named account manager — one contact who knows your retailer requirements and DTC standards
- Transparent B2B pricing — complexity priced upfront, no surcharges for pallet config or labelling
What our eCommerce Brands Say
Don't take our word for it. Hear from the Gold Coast brands we work with every day.
“These guys have honestly helped so much by allowing us to have more time to spend on the business and less time in the warehouse packing orders. It allows us to really focus on what's important. So do yourself a favor and go check them out.”
“The amount of hassles I have given this company and they've taken it on the chin and gone above and beyond is exceptional. If you're looking for an easy e-commerce fulfillment company around the Gold Coast, don't even bother looking at other companies.”
“We were spending most of our days fulfilling orders instead of working on the business and scaling it. The main reason we went with Fulfilpackers was not only their great expertise but because we're not just another number in the system.”
Fulfilpackers vs. the typical large 3PL.
What founders actually find when they compare us side by side.
| What matters to you | Fulfilpackers | Typical large 3PL |
|---|---|---|
| Named account manager, reachable today | Real person, same-day response | Ticket queue, 24–48hr turnaround |
| Same-day dispatch cut-off | 3pm AEST | Often 1pm or AM only |
| Order accuracy rate | 99.9% | Varies, rarely published |
| On-time dispatch record | 98% | Varies, rarely published |
| Custom unboxing / bespoke packaging | Documented and enforced every order | Standardised, limited options |
| No lock-in contract | 30-day agreement | 12–24 month minimums typical |
| Transparent pricing, no hidden fees | Quote = invoice | Receiving fees, minimums, exit costs |
| 150+ platform integrations | Including Shopify, WooCommerce, Amazon | Varies by provider |
What B2B eCommerce businesses usually ask first.
The questions wholesale and multi-channel brands raise most often — and the honest answer to each.
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“We have multiple retail partners with different requirements. Can you manage all of them?”
Yes. We document the requirements for each retailer and store them in the order management system. When a wholesale order comes in, the correct packing and labelling rules apply automatically.
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“Our B2B orders are large but infrequent. Is that a problem?”
No. We plan large orders into the operational schedule when confirmed. An irregular 500-unit wholesale order doesn't disrupt DTC dispatch — both run independently.
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“Can you handle B2B and DTC from the same stock without overselling?”
Yes. Wholesale allocations are reserved in the inventory system before picking begins. DTC orders draw from available stock only. The two channels never compete for the same units.
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“What happens if there's a discrepancy in a wholesale order?”
We own it. Discrepancies are flagged and resolved before the order leaves if possible, and at our cost if something slips through. You're not absorbing chargeback costs for our errors.
B2B fulfilment that doesn't cost you the deal.
Tell us about your channels, your retail partners, and your biggest operational challenge. We'll come back within 24 hours.