Q&A: What analytics do brands want from their 3PL?

Question

What analytics do brands want from their 3PL?

Fulfilpacker Answers:

Brands want their 3PLs to provide clear, actionable data. Key analytics include:

  • Order accuracy rate
  • Fulfillment speed / SLAs met
  • Inventory levels & turnover
  • Mispicks / returns by reason
  • Inbound receiving times
  • Carrier performance & shipping costs
  • Daily/weekly order volumes

Basically, anything that helps them optimize ops, reduce errors, and keep customers happy.

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