Question
What analytics do brands want from their 3PL?
Fulfilpacker Answers:
Brands want their 3PLs to provide clear, actionable data. Key analytics include:
- Order accuracy rate
- Fulfillment speed / SLAs met
- Inventory levels & turnover
- Mispicks / returns by reason
- Inbound receiving times
- Carrier performance & shipping costs
- Daily/weekly order volumes
Basically, anything that helps them optimize ops, reduce errors, and keep customers happy.